Privacy Policy
Last Updated: January 2024
1. Information We Collect
We collect information you provide when registering for software subscriptions, including name, email, company information, and payment details. We also collect usage data about how you interact with our software platforms.
2. How We Use Your Information
We use your information to: provide and maintain software services, process subscription payments, send service updates and technical notifications, improve our software products, and comply with legal obligations.
3. Data Storage and Security
Your data is stored on secure cloud servers in the United States. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.
4. Data Sharing
We do not sell your personal data. We may share data with service providers who help us operate our software platforms (payment processors, cloud hosting providers) under strict confidentiality agreements.
5. Software Usage Data
We collect anonymized usage data to improve software performance and develop new features. This data cannot be used to identify individual users.
6. Cookies and Tracking
Our software uses cookies for authentication, session management, and analytics. You can control cookie preferences through your browser settings. See our Cookie Policy for details.
7. Your Rights
You have the right to access, correct, or delete your personal data. You can export your data or request account deletion by contacting our support team. We will respond to requests within 30 days.
8. Data Retention
We retain your data for as long as you maintain an active software subscription. After account termination, data is retained for 90 days for recovery purposes, then permanently deleted.
9. International Data Transfers
Your data may be transferred to and processed in the United States and other countries where our servers are located. We ensure appropriate safeguards are in place for international transfers.
10. Changes to Privacy Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify active subscribers of significant changes via email.
Contact Us
For privacy questions, contact us at: info@zentara-tech.com